X-Message-Number: 22938
From: 
Date: Wed, 26 Nov 2003 14:12:06 EST
Subject: local help

James Swayze has commented, and Ben Best may have more to say, but let me say 
just a bit about CI and local help for members at a distance, where at least 
some people seem to have persistent misunderstandings.

First, there is no simple, quick, convenient, turn-key, one-size-fits-all 

system for your arrangements. The basic CI contract says that our responsibility
begins when the patient is delivered to us, and this is the understanding for 
the minimum suspension fee of $28,000. Naturally, members at a distance will 
also need local help and transportation, and this must be arranged and funded. 
There are various options, depending on location and circumstances, and 

somebody has to fgure it out and put it in place. In particular, the duties of 
the 
local mortician and any possible local volunteers must be spelled out and 
preparations made, including training and equipment as indicated.

It is more convenient for the member if the local and transport costs can be 
included in the suspension fee guaranteed to CI, typically through life 
insurance, so we offer a Local Help Rider along with the Cryonic Suspension 

Agreement for those who want it. CI then pays the local mortician when the 
patient has 
been shipped, according to the terms of the Rider.

The duties assumed by the local mortician, and the price, will vary and 

require negotiation, perhaps among several parties--the member, CI, perhaps 
other 
members in the vicinity, perhaps local volunteers, possibly other cryonics 
organizations, and the mortician. Finding a willing mortician close enough is 
usually not difficult, but may take some time. 

The whole process will take time and demand attention from our staff, which 
costs money. Therefore we cannot--as many prospective members would like--get 
everything neatly lined up to the prospective member's satisfaction before he 
joins. He must join first, and then we will work with the member and do our 
best, within our resources and as promptly as feasible, to get all the 

arrangements in place. If at any point the member is dissatisfied, he can always
cancel 
the contract, if he has one, but cannot recover his membership fee (or dues in 
the case of an Option Two member). 

How local volunteers fit in is highly variable. In England there is a well 
organized and equipped and trained volunteer group, centered on the initiative 
of Alan Sinclair (now on the CI Board of Directors) and others. But even this 
group--let alone others much weaker--cannot represent themselves as agents of 
CI, for obvious reasons of legal liability. Any involvement of volunteers must 
be informal from the point of view of CI. The members who plan to use the 

group, and the group itself, must see to their own legal protection and make 
their 
own judgments as to what is useful and safe. In particular, care must be 
taken not to get crossed wires between the volunteers and the local mortician.

Members and prospective members must avoid the "us-them" attitude, that "we" 
(the members) are customers and "they" (CI) are vendors. CI is not a business 
in the usual sense, and its members are not customers in the usual sense. 
Obviously this is one of the reasons for the slow growth of cryonics--that it 
isn't easy, simple, or cheap. We are trying to make it easier, and in some 

respects simpler, and at least relatively cheaper, but it won't happen 
overnight. 

There is no free lunch. Unless you are rich enough to hire people to do the scut
work for you, you will have to put up with inconveniences and tiresome chores.

But you are dealing with chores and inconveniences every day anyway on many 
levels. At a minimum, you have to run a household with its constant problems 

and maintenance--it's just the cost of living. With cryonics, you have a chance
for a whale of a lot more living with only a moderate dose of inconvenience.

Robert Ettinger


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