X-Message-Number: 4577
Date: Fri, 30 Jun 1995 13:12:05 -0400 (EDT)
From: Charles Platt <>
Subject: Subtlety and Tact

Peter Merel writes:

"As a potential client I think less of the whole lot of you for seeing
you carry on this foolishness in public. I don't care or believe
whatever any of you say about the others - the only thing you're
communicating to me is that you're lacking the tact and common sense
I'm looking for in a suspension provider."

I think this is very fair comment; but it doesn't address a real problem. 
How should I respond when I am helping to run a business and someone in a
competing business implies that my business is unstable, and a person who
provides our services is not-quite-trustworthy? 

My response to this situation was evidently less than ideal. Mr. Merel,
could you tell me how you would have responded? I am quite sincere in my
inquiry, and I hope to learn something here. 

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